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ByteBloc Software, LLC
9952 Grandview Drive
La Mesa, CA  92026

Phone:  760.510.9900
Fax:  760.690.4061

Email: (Sales)
service@bytebloc.com

Email: (Support)
support@bytebloc.com

Some Outgoing Mail Servers

You should normally be able to use our resource page at:

 http://www.bytebloc.com/SmtpInfo.html

to find the Outgoing Mail Server (SMTP Server) for your email account. 

If the link on that page is not functioning, or the listed server does not work, we have assembled a  list of Outgoing Mail Server names for some commonly used Internet Service Providers that we have come across or obtained from the Internet. These are subject to change. Below that are other suggestions for determining the the Outgoing Mail Server (SMTP Server) for your email account using your current email program.

The following information will help you identify the name of your Outgoing Mail Server.  

Note for several  web based e-mail services: Several of these services do not provide access to their SMTP server and these will most likely not work with EPSKED, though not all have been tested. Included are Hotmail, Excite Mail, Juno, MailCity, Mail.com, Searchalot Mail. 

Note for Microsoft MSN users: At time of original EPSKED 4.0 testing, the Microsoft MSN Outgoing Mail Server (smtp.email.msn.com) was available for use with EPSKED. It now returns the following message: 

The link information and further investigation indicates that the msn server now requires a proprietary authentication procedure. This use of a nonstandard authentication procedure intentionally prevents access by the email functions of programs such as EPSKED. For a full explanation of this unfortunate situation, including Microsoft's explanation of the changes, please see http://www.bytebloc.com/MsnLetter.html .
 

Note for AOL users: America Online (AOL) uses a proprietary e-mail system. In April 2004, AOL introduced a way that its subscribers can send emails from other applications, including EPSKED, whenever Internet access is available. To use EPSKED to send email messages through the AOL mail server:

1. From the EPSKED Scheduler select the Options...Email dropdown menu to display the EPSKED Email Manager Information window.
2. In the "Mail server setup" frame enter information as shown:
   Server: smtp.aol.com
   Port: 587
3. In the Authentication frame enter information as shown:
   Authentication: checked
   User name: [your aol email address, as XXXX@aol.com]
   Password: [password to your aol account]
4. Click the "Send test email" button to confirm that your setting are working correctly.

If you still are unable to determine the name of the outgoing mail server, you should contact your Internet Service Provider (or if you are on a hospital network, contact your Information Services department) and ask for the name of your "outgoing mail server", also referred to as the "SMTP server."

Once you know the name of your Outgoing Mail Server (SMTP server), you can enter the name in EPSKED by:

1. From the scheduling program Main Menu, select the Options...Email dropdown menu. EPSKED will display the EPSKED Email Manager Information window.
2. In the "Server:" entry area of the "Mail server setup" section in the upper left of that window, enter the name of your Outgoing Mail Server (SMTP server).
3. Click the "Send test email" button to send yourself an email. If you have not yet entered your own email address, you will be prompted to do so before the test email is sent.
4. EPSKED will automatically connect to the Internet on most computer systems. If EPSKED does not connect, you will need to manually connect to the Internet before sending email messages.
5. If the test email sent by EPSKED is received in your email program, you have successfully configured EPSKED to send email message.
6. If you are sure that your Outgoing Mail Server name is correct, and you are still experiencing any problems, please check that your computer system is functioning correctly by following the instructions immediately below. 
7. In the unlikely event that you experience continued problems after following these instructions, please contact us at support@bytebloc.com. Please note any error messages, describe what happens, and describe what you expected to happen. We will sent further instructions for operating the EPSKED Email Manager in a "debug" mode which can help resolve any persistent difficulties.
   

If you feel sure you have the correct Outgoing Mail Server entered and EPSKED is still unable to send email, you can use the following procedure to determine whether the problem is with your system or with EPSKED.

1. Click the Windows Start button, then select the Run... option.
2. In the textbox in the Run window that appears, type "telnet" (without quotes) in the box, then click the OK button.
3. In the Telnet window that appears, click the Connect dropdown menu, then select Remote System...
4. In the Connect window that appears, type the Outgoing Mail Server name you are using as the Host Name and 25 as Port, then click the Connect button.
5. Read the resultant message. An error message indicates that sending mail is not functioning properly on your system. If instead you see something like: 220 yourmailserver.yourdomain ESMTP Server is glad to see you! then your mail service is operational and EPSKED is having problems communicating with your system. Please contact technical  support by email at support@bytebloc.com for assistance if this is the case. You can send a copy of the entire session transcript by clicking the "Edit...Copy All" dropdown menu and pasting it into your email message.
6. Type in "quit" and click the Enter button on the Connect to close the mail server and end the session without the necessity of a timeout.