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Reset Password

• Administrators can reset end users passwords from the 'Staff' tab.

 



 

• Click the check box next to the end user's name and select 'Change Password' from the menu

 

Current password for scheduler: Enter in your password here. The password for a provider can be changed only if the password for the current location administrator is confirmed. This is done to ensure that someone other than the location administrator resets the password.

Confirm password: Re-confirm the new password.

Notify user of password: You have the option to notify the end user with a login email.

 

 

Note:

 

• The password has to be a minimum of 12 characters long, with one or more upper case characters, lower case character and digit.

 

• Password change notifications are sent to all of the email addresses on record for the user changing their password.