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How to reactivate a provider account

• Click on the filter icon under Staff.

 



 

• Uncheck 'Active' and check the Inactive check box

 

• Select the 'Apply' button to filter.

 



 

• Search for the provider's name.

 



 

• Click the check box next to the provider's name and choose the Edit User option from the top menu

 



 

• In the Privileges tab, select the 'User active at this location' check box.

 



 

• Next, check the 'User is a provider at this location' check box, too.

 

• Then you can set up the provider privileges and save these changes to apply.