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ER scheduling programs are a necessity in the quickly changing healthcare environment

Posted on 4/6/2016 by Elizabeth in category: scheduling software articles

Emergency departments of hospitals and other healthcare centers are confronted with many challenges, understaffing, long patient wait times, and overcrowding being three of the very biggest. As a scheduling manager for emergency departments, these challenges often fall on your shoulders. You are responsible for ensuring that there is the right amount of staff on at the right time and in the right areas to treat the patients, who may be critically ill or injured.

However, it can be difficult to successfully handle this challenge, as the ebb and flow of patients varies. The amount of patients that check in to an emergency department changes from week to week, day to day and hour to hour. Things like seasonal changes can have a big impact on the amount of patients that check in, as can the demographics of the area.

In addition to the aforementioned challenges, emergency departments must also handle the ever-changing healthcare environment. New technologies, the development of stand-alone emergency rooms, and other changes can add to the challenges that a scheduling manager faces.

Fortunately, ER scheduling programs can help to simplify the scheduling process, ensuring that departments are properly staffed, that patients have access to the right care, and the staff are satisfied with their schedules.

Challenges Associated with Shift Scheduling

When it comes to physician scheduling for emergency departments, there have always been challenges. These challenges, coupled with the ever-changing climate of emergency medicine, can make the job of a scheduling manager quite difficult. Some of the most notable challenges include:

  • Creating and maintaining schedules is a time consuming process.
  • Ensuring that schedules are fair can be difficult.
  • Requests for time off can make it difficult to ensure adequate coverage.

Benefits of Emergency Medicine Scheduling

There is a wealth of benefits that shift scheduling software can provide, improving the function of ever-changing emergency departments. Some of the most notable benefits include:

  • Simplifying the process of creating schedules by making schedules easy to access and allowing scheduling managers to see staff availability at a glance.
  • Making it possible to ensure scheduling is fair by allowing scheduling managers to easily see who has worked past holiday, weekend and on-call shifts.
  • Maximizing the amount of non-working weekends between weekend calls.
  • Ensuring that all shifts are properly covered.
  • Emergency department staff can easily make requests for time off and swap shifts, if needed.
  • Increased patient care, as physician scheduling software allows scheduling managers to ensure proper staffing in all departments.
  • Enables emergency departments to properly handle patient flow.
  • Staff can easily access their schedules at any time and from anywhere in the world.

Given the immense benefits that emergency medicine scheduling software provides, it is clear that this type of technology should be a necessity in emergency departments. When this software is used, the benefits are reaped almost immediately and continue to be realized day in and day out.

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