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Consequences of using antiquated medical scheduling software

Posted on 3/2/2023 by Elizabeth in category: scheduling software articles
With the continuous rise in technological innovations, there has been an increase in the use of artificial intelligence as a means of complementing or even replacing human effort in every sector of human endeavors.

One of the many innovations that make the job of medical practitioners easier is medical scheduling software. While they come with many benefits, older versions were infamous for having several downsides. This article will examine how these software functions and the disadvantages of using antiquated versions.

What is Medical Scheduling Software?

Medical scheduling software refers to special software programmed to help medical practitioners schedule a patient's appointment automatically. These tools coordinate the schedule of medical service providers and fix patients into available slots, thereby making the shift scheduling process quick, seamless, and easy.

Consequences of Using Outdated Medical Scheduling Software

Although modern medical scheduling software comes with an endless list of benefits, for some reason, certain healthcare providers still stick using the old software. These old versions are usually faced with the following unfavorable consequences:

1) Patient Privacy and Data Security Breaches

A key regulatory obligation in medical practice is the need to ensure the privacy of patients' information. With the use of this software, patients are required to provide certain private information about themselves at the time of booking appointments. This information is required to be kept safe and secured from unauthorized third parties by HIPAA. However, the older versions of this software are not possessed sophisticated security setups and are susceptible to hacking.

2) Decentralization

When using older versions of the software, patient history was found to be spread across different databases. This created the need to resort to culling these records physically by the physicians, which culminated in asking the patients confidential information one more time. This breeds distrust in patients and makes the whole process of consulting with the patient stressful and slow for medical practitioners.

3) Complexity

The older medical scheduling software was usually too complex to use and required some form of training or even technical knowledge to use. This results in an unnecessary waste of time and resources.

4) Rigid

The old medical scheduling software had a limited number of patients it could cater to at a time and could not go beyond its designated capacity. Malfunction was the order of the day when there was a slight increase in its set capacity. This caused a crippling in the activities of the healthcare facilities. Furthermore, it made no provision for emergency medical scheduling as well, and it did not possess the appointment cancellation function.

5) Unreliable

Old physician scheduling systems were prone to going off at the slightest glitch, especially in instances of system upgrades, causing an automatic shutdown of the software until after the upgrade.


As a result of all the many unfavorable downsides experienced with the older versions of emergency medicine scheduling software, new and more efficient software such as ByteBloc came to the fore to address the many defects of the old software. They also offered new and amazing features, such as personalized requests, automatic shift scheduling, time on/off & vacation, and the request management feature to make for an even more seamless medical practice.

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