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The intricacies of emergency room scheduling

Posted on 6/29/2016 by Elizabeth in category: scheduling software articles
Emergency rooms are extremely important places, and they are also exceptionally busy. As the scheduling manager for an emergency room, these two factors make your job exceedingly important, but also present some very pressing challenges. Shift scheduling software can help to alleviate these problems, simplifying your job, and improving the efficiency of your emergency department.

Challenges Emergency Room Scheduling Managers Face

Among the difficulties that scheduling managers’ face, the following are certainly the most pressing:

Overcrowding. Emergency rooms are open 24 hours a day, 7 days a week, and 365 days a year. Because they are always open, they are often the first place people seek when they require medical attention, and this can lead to serious overcrowding.

Understaffing. Many emergency departments are not adequately staffed, which presents problems for patient care.

Long wait times. The combination of high volume and understaffing make for long wait times. These long wait times not only frustrate patients, but compromise their care; not to mention, long waits can aggravate medical professionals.

Physician burnout. Another direct result of understaffing and overcrowding is physician burnout. When medical care providers are overworked, they become tired and anxious, and this can lead to inadequate patient care.

Patient safety and quality of care. As a scheduling manager, you play an integral part in ensuring patients receive safe and quality care. When your department is overcrowded, you are understaffed, and your physicians are burned out, patient safety and care can become a serious concern.

Competition. As with an industry, emergency rooms face competition. As a scheduling manager, your goal is to stay ahead of the competition – other emergency departments and Urgent Care clinics. Scheduling problems within your department opens the door for your competition, drawing your patients to your competitors.

How Emergency Medicine Scheduling Software can Help

Fortunately, there is a simple way that you can combat the above-mentioned challenges: Emergency medicine scheduling software.

Instead of relying on the antiquated paper-and-pencil or spreadsheet methods of scheduling, software that is designed specifically for emergency departments can ease your scheduling challenges, and make your emergency department more effective.

Some of the specific challenges shift scheduling software can address include:

Adequate staffing. Scheduling software will ensure your emergency department is properly staffed to service your patients, especially at times when your department is its busiest.

Ease physician burnout and improve patient care. This software can improve physician scheduling, which will greatly reduce burnout and improve patient care.

Reduce wait times and minimize competition. When your emergency room is properly staffed, wait times can be significantly reduced. Shorter wait times mean less patient frustration, increased care, and less competition.

Emergency room scheduling software can help to reduce the challenges and frustrations that everyone experiences in an emergency department – the patients, the physicians, and the scheduling managers. ByteBloc Software can help with all that and more. Request a free demo of ByteBloc Software today.

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